Terms and Conditions

These terms and conditions apply to all services provided by Rhetorica ApS – courses, workshops, presentations, individual training and consultancy – unless otherwise agreed in writing.

Last updated: October 2026

1. Quotes and prices

• Our quotes are valid for 14 days unless the quote states otherwise.
• The price includes preparing the quote, an initial meeting, administration, invoicing and an evaluation meeting.
• All prices exclude VAT and catering. We assume that you provide premises for course activities.
• If specialist consultants or special consultancy services are needed, the price may differ from the quote.

2. Premises and equipment

When we run courses or individual training at your premises, we need:

• a training room and any additional meeting rooms as agreed
• a TV screen for a laptop or a screen and projector
• speakers or a sound system
• a flip chart or whiteboard.

Please contact us before the course starts if you have any questions about these requirements.

3. Travel and accommodation

For work outside Greater Copenhagen, the following is added:

• DKK 500 per commenced hour of travel, plus costs for car (Danish government rates), bridge tolls, train, flights and similar
• DKK 1,000 per overnight stay for meals and incidentals, plus hotel costs.

4. Invoicing and payment

• Payment is due 14 days from the invoice date.
• Individual programs are invoiced in full when booked.
• Services up to a total of DKK 100,000 are invoiced in full when the service is completed.
• Services between DKK 100,000 and DKK 500,000 are invoiced 50% at the start and 50% when the service is completed.
• Services above DKK 500,000 are invoiced 25% at the start, 2 × 25% during the assignment and 25% when the service is completed.

Late payment is not considered a cancellation and is subject to fees and interest.

If we have not received the necessary invoicing details by the invoice date, we reserve the right to shorten the payment period by the length of the delay.

5. Cancellation and changes of date

Courses, workshops and presentations

• Up to five weeks before the first day, you can cancel free of charge.
• From five to two weeks before the first day, a cancellation fee of 50% of the agreed price applies.
• Less than two weeks before the first day, 100% of the agreed price is payable.

Individual training and sparring

Dates for training sessions are set when the agreement is made. Sessions can be cancelled or moved free of charge up to two working days before. After that, 100% of the session price is payable.

The price assumes that the program is completed within four months of the first session. If it is not completed within four months, the remaining sessions lapse without refund.

Project and design meetings

If project meetings, design meetings or similar are cancelled, we reserve the right to invoice for the time spent.

Illness at Rhetorica

If one of our trainers is ill, we may send another trainer or move the course to an agreed date within two months of the original start date. If you do not wish to accept this, the cancellation terms above apply.

6. Confidentiality and course materials

All material and information that you or your colleagues provide to Rhetorica is treated confidentially by everyone involved at Rhetorica.

Likewise, the agreement and the course materials you receive must not be passed on to third parties without our agreement.

7. References

By entering into an agreement with Rhetorica, you accept that we may name you as a reference in our marketing, including your company name and logo and a description of the service we provided.

8. Personal data and video recordings

We share video recordings from training using widely used software that we expect to comply with the EU General Data Protection Regulation (GDPR). A video is never sent to anyone other than the person who appears in it.

9. Contact